Refund policy

Return & Refund Policy

At Seacured Fishing, we want you to be satisfied with your purchase. If you need to return an eligible product, please review the following policy.

30-Day Return Policy

We accept eligible returns requested within 30 days of delivery.

To qualify for a return, the product must be:

  • New and unused
  • Uninstalled
  • Unmodified and unaltered
  • In its original condition
  • Returned with its original packaging, components, hardware, instructions, and accessories, when applicable

Products that have been installed, used, cut, drilled, altered, modified, damaged after delivery, or otherwise show signs of use may not be eligible for return.

Starting a Return

Before returning a product, please contact Seacured Fishing through our Contact Us page.

Please include your:

  • Name
  • Order number
  • Product being returned
  • Reason for the return

Do not send a product back without first contacting us for return instructions.

Return Shipping

For standard returns, customers are responsible for return shipping costs.

We recommend using a trackable shipping method. Seacured Fishing cannot be responsible for returned merchandise that is lost or damaged while being shipped back to us.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact Seacured Fishing as soon as possible so we can evaluate the issue and make it right.

When appropriate, we may request photographs or other information to help us evaluate the product or shipping damage.

If the return is the result of an incorrect, defective, or damaged item for which Seacured Fishing is responsible, we will provide appropriate return instructions and will not require you to pay the applicable return shipping costs.

Refunds

Once an eligible return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Please allow your bank, credit-card company, or payment provider additional processing time for the refund to appear on your account.

Original shipping charges, expedited shipping charges, or other shipping fees, if applicable, are not refundable unless the return resulted from an error by Seacured Fishing.

Non-Returnable Items

The following items are not eligible for return unless they were received defective, damaged, or incorrect:

  • Products that have been installed or used
  • Products that have been altered, modified, drilled, cut, or customized
  • Products damaged through misuse, improper installation, accident, or neglect
  • Products missing components, hardware, accessories, or original packaging
  • Products returned more than 30 days after delivery

Exchanges

If you need a different product, model, or configuration, please contact us. When appropriate, the simplest method may be to return the eligible original item and place a new order for the correct product.

Questions

If you have questions about a product, installation, compatibility, return, or refund, please contact Seacured Fishing through our Contact Us page before returning the product.

We appreciate your business and thank you for choosing Seacured Fishing.